Join the Wise Wolves pack as a Consultant, where you’ll be the bridge between our clients and seamless project execution. This role is perfect for someone who can juggle both high-level client interactions and essential project management tasks with ease. If you have a knack for client coordination, documentation, and quality assurance, this opportunity could be your calling!

Role Responsibilities

High-Level Client Work

• Understand client requirements at a high level and communicate them effectively to the project team.
• Represent the company in client interactions, ensuring professional and positive client experiences.

Basic Project Management Work

• Assist with managing project timelines, deliverables, and milestones.
• Monitor project status and ensure tasks are progressing as scheduled.

Client Coordination

• Coordinate with clients to gather information, clarify needs, and update them on project progress.
• Act as the main point of contact for clients during the initial stages and throughout the project lifecycle.

Scheduling Meetings

• Schedule and organize client meetings, ensuring all necessary team members are invited and prepared.
• Coordinate internal meetings to align the team on client expectations and project progress.

Communication

• Maintain clear and consistent communication with both clients and internal teams.
• Address client questions and concerns promptly to maintain high levels of client satisfaction.

Documentation

• Document project requirements, client feedback, and project progress accurately.
• Ensure that all documentation is organized, up-to-date, and easily accessible for team members.

Client-Facing Documentation

• Prepare and review documents intended for client review, including presentations, project plans, and timelines.
• Ensure all client-facing materials are professional, accurate, and aligned with project objectives.

Post-Meeting Notes

• Take and distribute detailed notes after client and internal meetings.
• Highlight key points, action items, and next steps for easy reference.

JIRA Management

• Use JIRA to track project tasks, log issues, and monitor progress on deliverables.
• Ensure that all tasks are accurately updated in JIRA for clear project visibility.

Status Reports

• Prepare and share regular project status reports to keep clients and stakeholders informed.
• Summarize key project updates, milestones, and any potential risks or blockers.

Basic Configuration

• Perform basic system configurations to meet client requirements and project specifications.
• Assist in setting up custom fields, workflows, or minor adjustments in Salesforce or other relevant platforms.

Quality Assurance / Testing

• Conduct initial testing to ensure configurations and solutions meet client expectations.
• Identify and report any issues or errors for the technical team to address.

Data Loading

• Assist in loading and migrating data as required, ensuring data accuracy and integrity.
• Verify data uploads to ensure client data is correctly configured in the system.

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Qualifications:

• Previous experience in project management or client consulting preferred but not required.
• Proficiency with JIRA, documentation tools, and data loading processes.
• Strong communication skills and comfort with direct client interaction.
• Salesforce certifications encouraged but not required.
• Detail-oriented with strong organizational skills and the ability to document project progress effectively.

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Think you’re a howling good fit? Send your resume to careers@wisewolves.com with the position name as the subject!

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