Wise Wolves Privacy Policy

We believe in a simple & straightforward set of principles:

  • Any information you submit via our website will only be used to follow up with the request

  • We never sell or share your personal information unless legally required to do so

  • Your information will not be added to any on-going email campaigns without your permission

  • We do our best to comply with industry standards & privacy laws and provide options for you to request changes, removals or other items related to your personal information

  • As a certified Salesforce partner, we may make changes to privacy related policies based on their requirements

  • Detailed information on our privacy policies can be found below

This policy explains our privacy practices for processing your personally identifiable information on the Wise Wolves website. We process your personally identifiable information subject to the terms of this policy.

Personally Identifiable Information

We receive and store any information you provide to us through our website or any other source. 

Collection

We collect usage information about the time, type and manner of use of the website, sometimes by using third parties’ web analytics and session replay services. 

Usage

We provide, maintain, modify and improve our website as well as protect ourselves, our customers from misuse and law violations. If necessary, we will use your personally identifiable information to enforce policies and legal agreements; to comply with court orders and warrants; to assist law enforcement agencies; to prevent fraud, misappropriation, infringements, identity thefts and any other misuse; and to take any action in any legal dispute and proceeding.


Sharing 

We use service providers for a variety of reasons, such as providing support and sending email messages. We will transfer information if & when we change our corporate structure, and we will share the information with our affiliated entities should that happen.

Disclosure to Authorities

We will obey orders and other lawful requirements by authorities to disclose information. 


Analytics

We use Google Analytics and we will use additional or other analytics tools, from time to time, to learn about how users use website. For further information about the Google Analytics privacy practices, please read their Privacy Policy here.


We use anonymous, statistical or aggregated information and will share it with our partners for legitimate business purposes. It has no effect on your privacy, because there is no reasonable way to extract data from such information that we or others can associate specifically to you.

We will share your personally identifiable information only subject to the terms of this policy, or subject to your prior consent.


Choice 

You may opt-out of our mailing lists. If you are a California resident, you are entitled to your California opt-out privacy-related rights by contacting us at privacy@wisewolves.com


Accessing Your Personally Identifiable Information

At any time you can request access to your personally identifiable information by contacting us at privacy@wisewolves.com


EU Data Subject Rights

If you are a resident of the EU and covered by GDPR, we will comply with all GDPR required requests. Contact us at privacy@wisewolves.com


Data retention
 

We retain data to provide for legitimate and lawful purposes, as further explained in the data retention section. 

Transfer of Data Outside your Territory

We use cloud-based services to store and process data in various territories at our clients’ election. We will store these services at additional sites, at our discretion. These service providers provide us adequate security and confidentiality commitments. 

Cookies 

We may use cookies to make it easier for you to use our website. 


Information Security
 

We implement systems, applications and procedures to secure your personally identifiable information, to minimize the risks of theft, damage, or loss of information, and to prevent unauthorized access or use of your information. 


Dispute Resolution
 

Contact us at: privacy@wisewolves.com  for any request or complaint. We will make good-faith efforts to resolve any existing or potential dispute with you. 


Changes to this Privacy Policy
 

We will update our policy from time to time after giving proper notice. 

Contact Us 

Please contact our privacy team at: privacy@wisewolves.com for further information.


Privacy Policy Last Updated:

Feb 19th, 2024